Track your unsubscriptions
If you have a subscription service, then Why Cancel is the best tool you can have for tracking why the cancellations occur and why. Every organization has cancellations, but not knowing why most of your customers cancel is not good from a business perspective.
When readers stop subscribing for your newsletter there is always more than 1 reason. Including Why Cancel to your cancelling flow, you can include a survey with the questions you need to know, not the questions your newsletter provider thinks are good to know.
To start using Why Cancel you will need your credentials for your Examinare Customer Zone and your API-details from your Examinare account. You then login to Whycancel with these details and from there from you can then setup all the steps for making Whycancel work for you.
Examinare will support you all the way.
As soon as you have started on the implementation of Whycancel, contact Examinare Support Team at email@example.com and do not forget to send Examinare CompanyID and from the email connected to your Examinare Survey Tool account.
We are looking forward to helping you get started.